|
Kaizen or ‘Continuous Improvement’ is a policy of constantly
introducing small incremental changes in a business in order to
improve quality and/or efficiency. This approach assumes that
employees are the best people to identify room for improvement,
since they see the processes in action all the time. A firm that
uses this approach therefore has to have a culture that
encourages and rewards employees for their contribution to the
process.
LeMAX Suggestion Management System can operate at the level of
an individual, or through Kaizen Groups or Quality Circles which
are groups specifically brought together to identify potential
improvements. This approach would also be compatible with Team
working or Cell Production, as improvements could form an
important part of the team’s aims.
|