How Leiten Technologies collects, uses and protects your information across our website, products, mobile apps and payment processing.
Leiten Technologies Private Limited ("Leiten", "we", "us", "our") builds and operates visitor management, payroll, maintenance, event management, point-of-sale and healthcare scheduling software - QR Desk, LeiPay, TorqHub, EventKroot, Leiten POS and MediEazy - along with their companion websites and mobile applications. This Privacy Policy explains how we collect, use, share and protect information when you visit our website, use our products, install our mobile apps from the Play Store, or make a payment through our platforms.
Leiten Technologies Private Limited is an Indian company registered under the Companies Act, 2013, with its registered office at #11, 2nd Floor, Shanyo Centre, Krishna Street, T.Nagar, Chennai - 600017. By using our website, products or apps, you agree to this Privacy Policy.
Contact information. Name, organization, phone number, email address and work details you provide when requesting a demo, applying to our mentorship program, or contacting our team.
Account and usage information. When you or your organization use QR Desk, LeiPay, TorqHub, EventKroot, Leiten POS or MediEazy, we process the data entered into these systems - visitor records, payroll and attendance data, maintenance logs, event registrations, billing records or patient appointment details - strictly on behalf of the organization operating that account.
Mobile app information. Our Play Store apps (including QR Desk and LeiPay mobile apps) may request permissions such as camera access (for QR scanning), location, or notifications, strictly to deliver the app's core functionality. We do not access these permissions for any purpose beyond what the app is designed to do.
Payment information. Where a payment is required, transactions are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your card, UPI or bank account details on our servers - this information is collected and processed directly by Razorpay under its own privacy policy and security standards. We retain only transaction references, amount and status needed for invoicing and support.
Cookies and analytics. Our website uses cookies and tools such as Google Analytics and Google Tag Manager to understand site usage and improve our content. You can disable cookies through your browser settings, though some site features may not work as expected.
Device and log information. IP address, browser type, device type and pages visited, collected automatically when you use our website or apps.
We use the information above to respond to demo requests and enquiries, deliver and support the products you or your organization use, process payments securely through Razorpay, send transactional communications (such as demo confirmations or payment receipts), improve our website and products, and meet legal or regulatory obligations.
Service providers. We share information with vendors who support our operations - including Razorpay for payment processing, our email and SMS providers, and cloud hosting providers.
Within your organization. For our products (QR Desk, LeiPay, TorqHub, EventKroot, Leiten POS, MediEazy), data entered by your organization is visible to the administrators and users your organization authorizes - we do not access it except to provide support or as instructed by that organization.
Legal requirements. We may disclose information to comply with a court order, law, or government request, or to protect our rights, users or the public.
Business transfers. If part of our business is sold or transferred, customer information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
We use reasonable administrative, technical and physical safeguards to protect the information we hold, and rely on Razorpay's own PCI-DSS compliant infrastructure for handling payment data. No method of transmission or storage is 100% secure, but we work to protect your information appropriately for its sensitivity.
You can request access to, correction of, or deletion of your personal information by contacting us at the email below. You may also opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
Our website and apps may link to third-party sites, including Razorpay's payment pages and the Play Store. This Policy does not cover the privacy practices of those third parties - please review their respective privacy policies.
In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of our Grievance Officer are provided below:
Mr. Vins, Grievance Officer
Leiten Technologies Private Limited
#11, 2nd Floor, Shanyo Centre, Krishna Street,
T.Nagar, Chennai - 600017
Email: info@leitenindia.com
This Privacy Policy was last updated in 2025. We may revise this policy from time to time to reflect changes in our practices or legal requirements; material changes will be posted on this page.
This Policy and any disputes arising from it are governed by the laws of India.